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ITMC Discovery™ Integration for ServiceNow Receives Formal Certification

Eracent has received formal certification of its ITMC Discovery™ Integration for ServiceNow.

This integration enables ServiceNow CMDB instances to be automatically updated with normalized discovery and utilization data from ITMC Discovery. This comprehensive asset / CI data may be used for multiple purposes.

Eracent has received formal certification of its ITMC Discovery™ Integration for ServiceNow.

This integration enables ServiceNow CMDB instances to be automatically updated with normalized discovery and utilization data from ITMC Discovery. This comprehensive asset / CI data may be used for multiple purposes:

  • Software Asset Management
  • IT Asset Management
  • Employee Self Service
  • License Provisioning and Harvesting
  • Configuration Management
  • Network Security, and more

This certified integration provides many benefits to ITAM, SAM and ITSM programs:

  • Automates updates of CMDB instances with ITMC Discovery and Utilization data
  • Accelerates creation of a CI baseline in the CMDB and supports ongoing update processes
  • Provides agent-based and agentless discovery data – broad physical and virtual platform coverage
  • Enables application utilization details to be shared for SAM and license optimization purposes. This data can be the basis of license harvesting and reallocation decisions
  • Shares cloud platform utilization metrics
  • Provides cloud-based and SaaS application utilization data
To see pre-requisites and request this integration from the ServiceNow Store, click here!