When managing computer hardware assets, it’s critical to have controls in place and access to accurate data on the status of your assets. This enables you to make the best business decisions on how to manage them…otherwise, you can end up with chaos, or the Wild West effect.
In recent years, software license management has grabbed the spotlight in the IT Asset Management world because of the plentiful opportunities for cost savings. While many organizations focus on Software Asset Management, Hardware Asset Management has been largely overlooked.
Eracent has received formal certification of its ITMC Discovery™ Integration for ServiceNow. This integration enables ServiceNow CMDB instances to be automatically updated with normalized discovery and utilization data from ITMC Discovery. This comprehensive asset / CI data may be used for multiple purposes.
Historically, IT organizations have suffered from the silo effect in which IT Asset Management (ITAM) and IT Service Management (ITSM) functions operated separately and information between the groups and supporting systems was not shared or integrated.