Historically, IT organizations have suffered from the silo effect in which IT Asset Management (ITAM) and IT Service Management (ITSM) functions operated separately and information between the groups and supporting systems was not shared or integrated.
In this video review for The ITAM Review Market Place Bill Choppa, CEO of Eracent demonstrates the strengths and capabilities of Eracent’s IT-Pedia product. IT-Pedia provides comprehensive normalisation of hardware and software data from myriad sources.
Eracent IT-Pedia Demo & Analysis for The ITAM Review Market Place on Vimeo.