Historically, IT organizations have suffered from the silo effect in which IT Asset Management (ITAM) and IT Service Management (ITSM) functions operated separately and information between the groups and supporting systems was not shared or integrated.
Answering your questions and keeping you in-the-know on ITAM and SAM solutions
Effective Software Asset Management (SAM) begins with the collection of data – data on your IT hardware and software assets as well as specific attributes about them. Ideally, this raw data is collected via an automated discovery tool and then fed into a normalization engine that transforms the data into software license titles. The normalization process can be done through a SAM tool or manually…regardless of how it is accomplished, the discovery data needs to be complete and accurate in order to gain the most value from your SAM program.
Eracent and our trusted partner Konnagar recently presented two Oracle license management webinars – “Managing Your Oracle ULA” and “Oracle License Optimization: Saving Money, Reducing Risk”. The participants posed a few interesting questions, so we thought we’d extend a few of those questions and responses to this forum.