Blog | Eracent

July 19, 201719:57

In this time of rapid mobile adoption, most people own more than one mobile device. First, we transitioned from the traditional desktop to the laptop. Then we adopted the smart phone over the standard cell phone and added the tablet to our mobile technology acquisitions.

June 22, 201700:59

The Untapped Opportunities of Hardware Asset Management

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In recent years, software license management has grabbed the spotlight in the IT Asset Management world because of the plentiful opportunities for cost savings. While many organizations focus on Software Asset Management, Hardware Asset Management has been largely overlooked.

June 9, 201716:01

Data Normalization – Limited or Panoramic View?

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When you’re observing a scenic landscape of the ocean, mountains or desert, do you prefer a narrow or panoramic view? A narrow view provides limited visibility, while a panorama is all-inclusive. This same concept can be applied to data normalization.

April 7, 201723:23

ITAM and ITSM – From Silos to Integrated Systems

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Historically, IT organizations have suffered from the silo effect in which IT Asset Management (ITAM) and IT Service Management (ITSM) functions operated separately and information between the groups and supporting systems was not shared or integrated.

March 23, 201723:02

Is Your Discovery Data Good Enough?

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Effective Software Asset Management (SAM) begins with the collection of data – data on your IT hardware and software assets as well as specific attributes about them. Ideally, this raw data is collected via an automated discovery tool and then fed into a normalization engine that transforms the data into software license titles. The normalization process can be done through a SAM tool or manually…regardless of how it is accomplished, the discovery data needs to be complete and accurate in order to gain the most value from your SAM program.