Ingram Micro Commerce & Lifecycle Services’ ITAD group today announced a new IT Service Management (ITSM) integration between its industry-leading BlueIQ asset tracking system and Eracent’s IT Management Center™ (ITMC™).
May 2, 2019 Read more
ITSM
In recent years, software license management has grabbed the spotlight in the IT Asset Management world because of the plentiful opportunities for cost savings. While many organizations focus on Software Asset Management, Hardware Asset Management has been largely overlooked.
June 22, 2017 Read more
Historically, IT organizations have suffered from the silo effect in which IT Asset Management (ITAM) and IT Service Management (ITSM) functions operated separately and information between the groups and supporting systems was not shared or integrated.
April 7, 2017 Read more