http://www.eracent.com/Company/Blog.aspx IT Asset Management - managing the business of IT for savings, efficiency, risk-reduction, ITIL compliance en-us 2007 Eracent, Inc. All Rights Reserved Tue, 09 Sep 2008 08:15:32 GMT Tue, 09 Sep 2008 08:15:32 GMT webmaster@eracent.com http://www.eracent.com/Company/BlogItem.aspx?id=11 itSMF, an independent international forum for IT Service Management professionals, held their annual conference in the UK. With a good size of audience, it was easy to see that ITIL v3 was going to be the dominant topic of conversation at the conference. Eracent Blog - General Mon, 19 Nov 2007 16:51:00 GMT Mon, 19 Nov 2007 16:52:00 GMT http://www.eracent.com/Company/BlogItem.aspx?id=10 Virtualization is a common strategy for extending the use of the current investment in hardware. Applications that used to have an entire physical server can now share with other applications while the single server environment advantages are still preserved. The business management issues associated with this change are surfacing, most importantly, the possible negative impact to software compliance. Eracent Blog - General Mon, 29 Oct 2007 21:45:00 GMT Mon, 29 Oct 2007 21:45:00 GMT http://www.eracent.com/Company/BlogItem.aspx?id=9 IT organizations are implementing service management models, specifically ITIL. If the project has been underway for some time, then there are already advantages to life cycle management for assets, including software. Software has unique challenges for service management because efforts to achieve a particular service level cannot forget to maintain license compliance at the same time. Standards on how to build for software compliance in a servcie maangement environment will help provide a common structure and ISO/IEC 19770-1 is the first standard that ISO has developed specifically for software asset management. Eracent Blog - General Tue, 16 Oct 2007 18:51:00 GMT Tue, 16 Oct 2007 18:51:00 GMT http://www.eracent.com/Company/BlogItem.aspx?id=8 Mining value from the management of IT assets is at the heart of all Configuration Management Database (CMDB) projects and yet, organizations are struggling to uncover this data. Eracent Blog - General Wed, 10 Oct 2007 13:54:00 GMT Wed, 10 Oct 2007 13:54:00 GMT http://www.eracent.com/Company/BlogItem.aspx?id=7 Many organziations scramble to maintain compliance with just their top vendors and even with those, the compliance rate drops as soon as the auditors walk out the door. The solution to proactive software management begins with understanding the software - what you have and how it relates to the license - through automation. Eracent Blog - General Mon, 13 Aug 2007 14:56:00 GMT Thu, 16 Aug 2007 14:51:00 GMT http://www.eracent.com/Company/BlogItem.aspx?id=5 Theft and loss of IT equipment is much more than a cost of replacement burden to the organization. Unencrypted data on lost laptops adds privacy issues and identity theft concerns, adding legal and public relations concerns. Eracent Blog - General Mon, 13 Aug 2007 12:06:00 GMT Mon, 13 Aug 2007 14:05:00 GMT